National Golf Foundation Recognizes Nine KemperSports Properties with Customer Satisfaction Awards

KemperSports sweeps top honors in both pricing categories for public courses

Nine KemperSports-managed golf properties were recognized by the National Golf Foundation with GolfSAT Customer Satisfaction Awards. The Jewel Golf Club (Lake City, MN) earned the top ranking in the premium public course category, while Sand Creek Station (Newton, KS) was recognized for the 13th time as the nation’s No. 1 standard and/or value course in overall customer loyalty.

KemperSports-managed Cantigny Golf (Wheaton, IL), Heron Glen Golf Course (Ringoes, NJ), Golden Horseshoe Golf Club (Williamsburg, VA) and Chambers Bay (University Place, WA) were the runners-up in the premium course category.

Three of the four courses rounding out the standard/value category were Riverside Golf Course (Janesville, WI), Blackhawk Golf Course (Janesville, WI) and Nemadji Golf Course (Superior, WI).

Top Premium Courses (peak green fee of $70 or more)

• The Jewel Golf Club (1^st)
• Cantigny Golf (2^nd)
• Heron Glen Golf Course (3^rd)
• Golden Horseshoe Golf Club (4^th)
• Chambers Bay (5^th)

Top Standard & Value Courses (peak green fee of under $70)                 

• Sand Creek Station (1^st)
• Riverside Golf Course (2^nd)
• Blackhawk Golf Course (3^rd)
• Nemadji Golf Course (5^th)

The GolfSAT platform, used by more than 1,000 U.S. golf facilities since its inception, is a golfer satisfaction survey that enables participating courses to compare satisfaction measures against benchmarks of similarly-priced properties nationwide. GolfSAT provides operators with feedback on the overall customer golf experience, from course conditioning, pricing, pace of play, service and more, to the likelihood that golfers will recommend that course to others.

NGF’s GolfSAT also allows golf course operators to evaluate ongoing satisfaction at their facility, enables management companies to compare results across a portfolio of courses, and helps marketing directors create programs, services and promotions based on the results.

To read the full press release from NGF, click here.