Server

Property Description:

Located in the north side Chicago suburb of Glenview, The Glen Club is a world-class daily fee golf club with corporate memberships. The facility includes a Tom Fazio-designed golf course and a 50,000 sq. ft. clubhouse that houses a golf shop, locker rooms, a full-service restaurant, spacious banquet facilities, 21 overnight guest accommodations, the Illinois Golf Hall of Fame, Korn Ferry Tour event and is the home of the Illinois Section of the PGA.

 

Position Summary

Greets and serves food and/or beverages to patrons with best-in-class customer service.

 

Essential Duties and Responsibilities

• Provide immediate attention to all members/guests upon seating, greet warmly and distribute menus.
• Take member/guest food and/or drink orders.
• Turn orders into kitchen; inform cooks about any special cooking instructions.
• Assemble food on tray; procure items from each station as necessary.
• Serve meal; place dishes by courses in front of each person; serve from left of the person.
• Check back to ensure member/guest satisfaction; replenish water and butter as necessary.
• Remove soiled dishes as guests finished.
• Suggest and serve dessert, coffee, and after dinner drinks.
• Verify accuracy of prices, state and federal taxes, tips and other charges on all checks and present bill to guests.
• Handle all cash and credit cards as applicable from guest/member charges as prescribed by standard operating procedures.
• Keep tables, dining room and bus station clean and tidy.
• Advises supervisor of any complaints as soon as they occur.
• Performs side work, clean-up and closing duties as assigned.
• Attend pre-meal meetings as requested.
• Comply with uniform requirements and hygiene standard as set forth by the club.
• Turn in signed tip declaration form weekly
• Perform other duties as appropriate.

 

Education/Qualifications/Certifications

• High school preferred.
• One year server or similar experience preferred.
• Basset and food handler certifications – may take before first day of work.
• Demonstrated quality written, verbal, and interpersonal communication skills.
• Ability to analyze and solve problems; efficiently handle multiple duties under pressure with minimal supervision; work flexible hours as required including nights/weekends.
• Positive attitude, professional manner, and appearance in all situations.

 

Position Physical Requirements

Must have the ability to:

• Read and write (English)
• Communicate verbally with staff members and/or customers
• Give and/or follow verbal and written instructions
• Visually inspect all work areas
• Perform mathematical calculations involving fractions, decimals, and percentages
• Retrieve, read and interpret information from technical sources
• Stand, sit, walk, push, pull, lift, grasp, bend and kneel for up to 5 hours at a time
• Work includes inside and outside locations
• Lift up to 50 lbs. occasionally, 30 lbs. frequently, and 20 lbs. constantly

 

Classification:

Part-time or full time, Year-round, Hourly, Non-Exempt

  

KemperSports Management is an Equal Opportunity Employer